iThink Logistics introduces real-time overseas shipment tracking for Indian sellers

iThink Logistics said the platform is designed to improve customer confidence, enhance seller credibility and address longstanding tracking challenges in cross-border e-commerce.

E-commerce logistics tech platform iThink Logistics on Wednesday announced the launch of alive shipment tracking platform for overseas shipments of Indian sellers, including independent makers and MSMEs selling on marketplaces such as Etsy.

This capability provides sellers and their international buyers with real-time visibility throughout the entire delivery journey, from pickup in India to final delivery overseas, the company said.

"The platform provides a single, continuously updated view of each shipment. This enhances seller credibility on marketplaces, helps boost sales, and increases buyer confidence through live tracking. It also improves reliability and operational efficiency for sellers looking to scale into international markets.

It is now available for shipments to the US, UK, Canada, Europe, Australia, New Zealand, Africa, the GCC, the UAE, and more than 220+ countries, the company said.

As cross-border eCommerce continues to expand, shipment tracking remains one of the most persistent pain points for online sellers and their customers, it said.

Cross-border tracking has long been one of the toughest challenges for India's independent sellers and MSMEs as they take their products to the global market, said Zaiba Sarang, Co-founder and Chief Revenue Officer of iThink Logistics.

"A seller in India should be able to track a parcel across continents with the same confidence that a buyer has when tracking a local order. By bringing live, end-to-end visibility to every cross-border shipment, we're helping these businesses expand internationally while delivering a better customer experience worldwide," she stated.

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