Europe

CrossCountry cancels UK services after power cut

BBC Business
CrossCountry cancels UK services after power cut

Trains across the UK have been cancelled by rail operator CrossCountry after a power cut at its control centre.

The power outage started in Birmingham on Saturday and as a result, many of the systems used to manage the railway are unavailable, the operator said.

Cancellations are affecting most routes, from Glasgow to Penzance and Leeds to Manchester, until further notice because of "significant and unforeseen disruption", said CrossCountry, ranked Britain's worst rail operator, in June.

Passengers are venting their anger on social media, saying the situation is the "worst case scenario" at the weekend, with some taking coaches before continuing their train journey with another operator.

Major routes between Manchester and Birmingham, which passes through Stoke-on-Trent, Coventry and Wolverhampton, along with routes from Leeds to York, Cheltenham to Cardiff and Glasgow to Edinburgh, are all affected.

Fans travelling to football fixtures have been warned that services to and from Manchester, Liverpool and Newcastle might be "extremely busy".

One passenger, posting on X, said: "A massive thank you to Cross Country Trains for cancelling my train this morning to Birmingham. You are truly not fit for service. You have also cancelled my train coming back but that is immaterial. Useless. Utterly useless."

Services to Plymouth and Penzance are also disrupted with customers relying on Great Western Railway operators as a replacement.

"We are working closely with relevant partners and will provide further updates as soon as possible," a CrossCountry spokesperson said.

At New Street station, the barriers to all platforms are open and there are regular announcements to passengers about the disruption.

The digital boards in the concourse are carrying a Special Notice to warn passengers of the cancellation to CrossCountry services.

While the operator usually calls at more than 100 stations, it said that the only route expecting a "near-normal" service was between Peterborough, Cambridge and Stansted Airport.

Original Headline

CrossCountry cancels UK services after power cut